Privacy Policy
Last Update: Aug 12, 2026
Data Privacy Statement
AEON Fantasy Group Philippines Inc., which is doing business under the name and style of “Aeon Fantasy kidzooona” and “Molly Fantasy”, is a member of the AEON Group which, among others, specializes in the operation of indoor playgrounds and entertainment facilities in shopping centers operated by the AEON Group and other developers. Guided by our mission of “Family, Fun, and Safety, which reflects our intent to nurture an edutainment center which is both educational and entertaining, making it suitable for children and families to play in a safe, fun-filled environment”, we, at AEON Fantasy, are not only concerned about the physical safety of children, their families, and guardians who patronize our kidzooona centers; we also give high importance to the safety and security of their personal information. Thus, we ensure compliance with Republic Act No. 10173 or The Data Privacy Act of 2012 (“DPA”) and its Implementing Rules and Regulations (“IRR”) in our operations.
This privacy statement explains what information we collect, how we use your information, how we protect your information, what you can do with the information we have about you, and how you can contact us. This privacy statement applies to AEON Fantasy Group Philippines Inc., including all our kidzooona stores wherever located in the Philippines, and any mobile application or software we develop. In this Privacy Policy, the terms “AEON Fantasy”, “Us”, “We”, and “Our” refer to AEON Fantasy Group Philippines, Inc.
How and What Information We Collect
Access to our Website and other Social Media Sites
You can browse our official website without providing us any information.
However, if you choose to log on to our other social media sites:
Aeon Fantasy Group Philippines Official Facebook Page
[Facebook Page Name] kidzooona Aeon Fantasy Group Philippines
[URL] https://www.facebook.com/k idzooona.ph; Aeon Fantasy Group Philippines
Twitter Page (Lala Chan) [Twitter Handle] @kidzooonaph
[URL] https://twitter.com/kidzooonaph; and Aeon Fantasy Group Philippines Instagram Page [Instragram Handle] @kidzooonaph
[URL] https://www.instagram.com/ kidzooonaph; Aeon Fantasy Group Philippines
YouTube Account [YouTube Account Name] kidzooonaPH
[URL] https://www.youtube.com/channel/UCOrZ7Tlb YdMtycB9LqNpZKA
and leave us a message/query, you have to give us your email address and/or contact number via private message. We will need the foregoing information in order to contact you and reply to your message/query.
Using our facilities in the store
In order for your child to use our facilities, you have to complete the Customer’s Registration Form which requires you to provide us your name, contact number, name, age and sex of child/children in order for us to provide you with safe and fun-filled facilities. To promote kidzooona, we may also take your pictures or your children’s pictures while at our stores, but always with your prior written consent. With your consent, which you may indicate on the Customer’s Registration Form and in your online messages to us, we can also use the personal information you provided us therein to inform you of our in-store promotions and activities, which may interest or benefit you. Likewise, our stores have CCTV cameras to monitor the activities in the kidzooona activity areas to ensure a safe and secure facility for you and your children. After using our facilities, should you choose to no longer be contacted for future kidzooona activities, you have the right to request, at any time, the removal of your contact details from our records by contacting us via email, letter, or telephone. Your contact information will be promptly removed from our records thereafter.
Booking of Party Venue Reservations
If you book a party venue with us, we will ask for your name, contact number and email and, at times, the personal information of your guests and your credit card information. This information is used for billing purposes and to fill up and confirm your orders and reservations. We may also share this information with third-party service providers such as the credit card companies, in order to process your payments.
Using our Mobile Applications or Software
As an improvement to our services, Aeon Fantasy kidzooona now offers the kidzooona Mobile Application (kidzooona PH App) available in the Apple App Store (iOS) and the Google Play Store (Android). The kidzooona PH App allows you to create visit bookings and area reservations via QR code, book parties, earn points and redeem rewards or items with just a few taps on your mobile device. Additionally, the kidzooona PH App offers Kidzooona Academy as an integrated feature with over 350 e-learning videos which are specially picked and taught by licensed teachers. Kidzooona Academy offers monthly plans for you to choose from so kids can gain access to our exclusive learning videos.
In order to use our mobile application, you will need to register and we will ask for your name, contact number, date of birth, and email address, and other necessary details to set up your account. We will at times ask for your credit card or e-wallet information (GCash,ECPay, etc), your child’s name, birthday, and other information depending on the service you choose on the kidzooona PH App. This information will be used for billing purposes and/or for security purposes for children within kidzooona premises.
If you reach out to our customer support team on the mobile application, we may use your personal information to assist you and address your inquiries or concerns.
Using and Sharing Information Collected
We may share your personal data within the Aeon group of companies and with third parties (service providers, IT services, lawyers) for purposes of improving our services, marketing, administration, or in case of disputes that will need to be referred out for proper handling. These service providers have access to your personal information only to the extent necessary to fulfill their obligations to us.
We also have to share your personal data with government bodies and entities as may be required by law or lawful court order or required in the course of an investigation of a complaint that concerns you.
Storage and Protection of Personal Data
We safeguard your personal data through organizational, physical, and technical measures. We make sure that our personnel are well-versed and trained on our data privacy protection policies and practices. We make sure that our equipment and computer networks are amply protected against unauthorized access, and that our physical storage and facilities provide protection to your personal data. We undertake to make a periodic review of these measures in order to achieve the required, if not the best protection for your personal data.
We shall not keep your personal data for longer than is necessary for the purposes stated above. Notwithstanding the same, we may retain your personal data where it is necessary for our compliance with legal obligations, or for the establishment, exercise, or defense of legal claims, and as otherwise provided by law.
Exercise of your right as Data Subject
AEON Fantasy respects your right as a data subject. You can ask us about the information we have about you or your child/children by contacting us through our website, Facebook page, or by calling us. Thereafter, if you believe that your information needs to be corrected, updated, or removed, you can also contact us in the same manner. We will immediately send a system reply that your message has been received, and reply to your request at the soonest possible time.
You may contact AEON Fantasy at:
Data Protection Officer
Aeon Fantasy Group Philippines Inc. 104 Salustiana D. Ty Tower Condominium 6/F Paseo de Roxas corner Perea St., Legaspi Village, Makati 1229 Tel. No.: +63-2-8317112 Email: dataprivacy@aeonfantasy.com.ph
Changes to this Notice
We reserve the right to modify or update this Data Privacy Statement at any time to reflect changes in our practices, legal requirements, or as necessary to protect your privacy. We encourage you to review this notice periodically to stay informed about how we collect, use, and protect your personal information.
Privacy Notice
Personal Information Collected and Manner of Collection
AEON Fantasy Group Philippines Inc., operating as “Aeon Fantasy kidzooona” and “Molly Fantasy”, collects personal information through kidzooona PH (the “App”), a mobile application, to provide you with a smooth and secure experience in booking playground sessions and managing your account. The following information may be collected:
Name, email address and other details required for account registration
Name, contact number, age, and gender of child/children
GCash, GrabPay, Maya and/or other e-wallet providers
Any information shared when engaging with our customer support via the Chat function of the App
Basis, Use, and Purpose for Processing of Personal Information
We process personal information in accordance with Republic Act No. 10173, otherwise known as the “Data Privacy Act of 2012”, its Implementing Rules and Regulations as well as all other guidelines and issuances by the National Privacy Commission. We collect personal information based on your consent, to comply with the requirements of public order and safety, to comply with requirements to respond to the exercise of the rights of the data subjects, and for purposes necessary to our legitimate business operations. The data is used to:
Provide safe and fun-filled facilities for children and families
Process bookings, reservations, and payments
Inform customers about promotions and activities
Enhance services and user experience through the App
Methods Utilized for Automated Access
Customers may access our services via the App, which allows users to make bookings, reservations, redeem rewards, and access Kidzooona Academy. Personal information is processed automatically for seamless customer interaction and security purposes.
Disclosure of Personal Information
We may share personal information with:
Third-party service providers (such as IT services, payment processors, legal advisors)
AEON Group companies for marketing, administrative, or service improvement purposes
Government entities when required by law or court order
Risks Involved
While we implement security measures, all processing of personal information carry inherent risks. Digital processing and transaction may be exposed to targeted cyberattacks, malware, ransomware, computer viruses, among others while physical records may be exposed to unauthorized access. Customers are advised to safeguard their personal information and report any suspected breaches immediately.
Data Protection and Security Measures
We employ organizational, physical, and technical safeguards to protect personal information:
Personnel training on data privacy practices
Secure computer networks with access controls
Updated anti-virus software and firewall
Physical storage protections for sensitive information
Regular reviews of security policies
Storage and Retention
Personal information is retained only for as long as necessary to fulfill the purposes stated. However, personal information may be stored longer when required by legal obligations or for dispute resolution.
Disposal
Once personal information is no longer required, it is securely deleted or anonymized to prevent unauthorized access.
Rights of Data Subjects
You have the right to:
Access, correct, update, or remove your personal information
Request the deletion of your contact details from our records
Reach out to our support team for inquiries regarding your personal information
Contact Information
To exercise these rights, contact us through our Website, Facebook Page, or phone number below.
Data Protection Officer
Aeon Fantasy Group Philippines Inc.
Unit 1001, 10th floor, Sikatuna Building,
6762 Ayala Avenue Makati City
Contact No.: +63947-898-6342
Email: dataprivacy@aeonfantasy.com.ph
Changes to the Privacy Notice
We reserve the right to update or modify this privacy notice to reflect changes in laws, practices, or security measures. Customers are encouraged to review this policy periodically for updates.
Feedback on the Privacy Notice
We value your feedback in ensuring that our privacy notice remains clear, transparent, and aligned with your expectations. If you have any suggestions or concerns regarding this notice, please contact us using the details provided above. We are committed to continuously improving our policies to provide the best possible privacy protection.
For more details on what information we collect, how we use it, and your rights as a Data Subject, read our full Privacy Notice and view our NPC Seal of Registration in our Website.
Date last updated: June 5, 2025